Our Partnerships

Working in partnership will be key to delivering success to our customers and stakeholders on this railway. The West Coast Partnership will give customers and stakeholders a voice in shaping the future of both InterCity West Coast and High Speed 2, a critical element of the nation’s future infrastructure.


Giving customers and stakeholders a voice

We want to ensure our customers and stakeholders have a voice in shaping the future of their rail services. To achieve this, we will transform engagement with customers and stakeholders through:

  • An independently-chaired Economic Development Forum and an Integrated Transport forum; giving stakeholders a voice to shape future high speed and conventional rail services
  • Five independently-chaired Customer Panels to engage with customers; one each for: London/South Midlands, West Midlands, North of England, Wales and Scotland

About the FirstGroup and Trenitalia partnership

FirstGroup and Trenitalia have many years of running railways between them. We have set up new rail services and taken on services from other operators. Between us, we run every type of passenger rail service.

Both First and Trenitalia have built collaborative relationships with their partners, including Government, rolling stock manufacturers and wider stakeholders such as local authorities.

Trenitalia brings direct experience of planning and launching high speed rail services. First has deep commercial understanding of the UK rail market as well as expertise in launching new fleets and upgraded timetables. We will deploy FirstGroup’s extensive UK rail experience and Trenitalia's unrivalled experience in high speed rail in Italy to be a trusted and flexible partner for the Department for Transport and HS2 Ltd.